Privacy Policy

Stone Business Consult respects your privacy. This policy explains what personal information we collect, why we collect it, and how we protect it.

1. Information We Collect

• Account & contact details: name, email, phone number.
• Application data: the information you provide to complete a service (e.g. Ghana Card number, date of birth, address, business details). This is required to prepare and submit your application.
• Transaction data: order references and payment status (card and mobile-money details are handled directly by our payment partner, not stored by us).

2. How We Use Your Information

• To deliver the service you requested and prepare/submit applications to the relevant authority.
• To process payments and send you receipts and status updates.
• To provide support and improve our services.

3. Sharing

We share information only as needed to deliver your service — for example with the relevant government authority (ORC, GRA), network operators for top-ups, and our payment processor (Paystack). We do not sell your personal data.

4. Data Security

We use industry-standard measures to protect your data. Access is limited to authorized staff who need it to provide services. No method of transmission or storage is 100% secure, but we work to safeguard your information.

5. Data Retention

We retain your information for as long as needed to provide services and meet legal and regulatory obligations, after which it is securely deleted or anonymized.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at support@stoneconsult.org. You can also delete your account from your dashboard.

7. Cookies

We use essential cookies to keep you signed in and to maintain guest checkout sessions. We do not use them for third-party advertising.